Intelligent Digital Elicitation
Conversation Management Software
™
Uncover more critical contextual details by powering webforms, apps and bots with digitized, expert-driven interviews
Arbor Insight's conversation management software toolkit, Intelligent Digital Elicitation,™ (IDE™) uses expert elicitation interview techniques to uncover critical, often missed contextual details from impersonal online interviews via webform, native app, web app or chatbot.
IDE™ works by combining investigative, elicitation and human intelligence gathering techniques with proprietary algorithms via an industry-first knowledge acquisition process. The output is tailored, adaptable elicitation interviews delivered via API or webhook to your existing user interface.
℠
Creating effective intake forms and incident reports requires more than just selecting relevant questions
When vital business decisions depend on non-experts to provide critical contextual details
We make it easier to create and update expert-driven online interviews, supporting more timely, efficient and effective decisions than generic forms, static conversation trees or rigid skip logic. IDE™ is a perfect fit in cases where responses by non-experts to online questionnaires, surveys, forms and bots informs critical business decisions.
Why just select generic questions when IDE™ allows you to select entire interviews, designed by investigative expertise and augmented with machine learning that increase efficiency and improve outcomes?
Learn about our current products:
Intelligent Digital Elicitation™
It’s not just about what users want to say, it’s about what you need to know℠
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